PKT98 Frequently Asked Questions

No — each player is permitted one account only. Duplicate accounts are against the Terms and Conditions and will result in all accounts being closed, balances forfeited and bonuses voided. If you have lost access to your account, use the password reset feature or contact support rather than creating a new registration.

Basic account access does not require identity verification upfront. However, before processing your first withdrawal, PKT98 may request identity verification — typically a copy of your CNIC or passport and a proof of payment method. This is standard practice and ensures your funds are paid out to the correct person. Make sure your registration details match your official ID.

Go to the Login page and use the "Forgot password?" option. Enter the email address you registered with and a reset link will be sent to that address. Check your spam folder if the email does not arrive within a few minutes. If you continue to have trouble, contact [email protected].

Yes — PKT98 is fully mobile-optimised and works in any modern browser on Android or iOS. Open pkt98.net in your phone browser and the site adjusts to your screen automatically. All features — sports betting, casino games, deposits, withdrawals and account management — work on mobile without needing a separate app download.

PKT98 supports JazzCash, Easypaisa, Raast and Bank Transfer for both deposits and withdrawals. All transactions are processed in PKR — there is no currency conversion and no hidden exchange rate fees. Minimum and maximum deposit amounts are displayed in the cashier section after login.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours of approval. Bank transfers and Raast withdrawals can take 1–3 business days depending on your bank. Before your first withdrawal, an identity verification check may be required — make sure your documents are ready to avoid delays. Visit the Withdrawal page for full details on processing times and limits.

Minimum deposit amounts vary by payment method and are displayed in the cashier when you select your preferred option. All amounts are in PKR. The minimums are designed to be accessible — you do not need a large initial deposit to start using the platform.

Most deposits are credited instantly. If your deposit has not appeared after 15–30 minutes, first check that the transaction was completed on your JazzCash, Easypaisa or bank side and that funds actually left your account. If the payment went through but the balance has not updated, contact support at [email protected] with your transaction reference number and the amount deposited.

For security and fraud prevention, PKT98 generally requires withdrawals to be sent to the same payment method used for deposits. If you need to use a different method — for example, if your JazzCash number has changed — contact support before submitting a withdrawal request. They will guide you through the process and any additional verification that may be required.

The welcome bonus is applied automatically to your first qualifying PKR deposit — no promo code is needed. Simply register, log in and make your first deposit. The bonus amount will appear in your bonus wallet. Visit the Promotions page for current offer details including minimum deposit, bonus percentage and wagering requirements.

A wagering requirement (also called a rollover) is the total amount you need to bet before bonus funds can be converted to real withdrawable cash. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 20,000 in bets before the bonus is released. Each promotion on PKT98 lists its wagering requirements on the Promotions page.

First, confirm your deposit met the minimum amount specified in the promotion. Bonuses sometimes take a few minutes to be credited — refresh your bonus wallet in the account dashboard. Also check that the offer was still active at the time of your deposit, as promotions have expiry dates. If the bonus still has not appeared after 30 minutes, contact support with your deposit reference number.

No — bonus funds need to meet the wagering requirements before they can be withdrawn. Only your real money balance (deposits and winnings earned from real money play) can be withdrawn at any time, subject to the standard withdrawal limits. Bonus balances are tracked separately in your account dashboard so you can see your progress at any time.

PKT98 covers a wide range of cricket including Pakistan Super League (PSL), T20 internationals, bilateral ODI series, Test matches and ICC tournaments. Markets include match winner, top batsman, total runs, wickets and a range of in-play options. Football and Esports markets are also available. Visit the Sports page to see what is live and upcoming.

Yes — PKT98 offers in-play betting on cricket matches. Once a game is live, the odds update in real time based on the match situation. You can place bets on the next over, current run rate, wicket markets and match outcome right up until close to the end of the match. In-play markets are available through your logged-in account under the Sports section.

If a cricket match is abandoned before the minimum required overs are completed, bets are generally voided and your stake is returned to your PKR balance. For matches that are officially concluded (e.g. via DLS method), bets are settled based on the official result. Full details are in the Terms and Conditions.

Odds on PKT98 are displayed in decimal format by default, which is the most straightforward format for calculating potential winnings. For example, if the odds are 2.50 and you bet PKR 1,000, your total return (including your stake) would be PKR 2,500. You can see estimated potential returns before confirming any bet.

The Game Lobby includes 500+ titles across multiple categories — video slots, classic slots, live dealer casino (baccarat, roulette, blackjack, andar bahar), crash games, instant win games and table games. New titles are added regularly. All games are accessible with the same PKR balance used for sports betting.

PKT98 offers games from established game providers that use certified Random Number Generator (RNG) technology. This means each spin, hand or roll is entirely independent of previous results and cannot be influenced by the platform or the player. RTP (Return to Player) percentages for slot games are set by the game provider and listed in each game's information panel.

Yes — all casino games and slots on PKT98 are playable on mobile browsers. Live casino streams also run on mobile with a stable internet connection. Open pkt98.net on your Android or iOS browser, log in and go to the Game Lobby. No app download is required.

Deposit limits can be set from your account settings under the Responsible Gaming section. You can set a daily, weekly or monthly cap in PKR. Reducing a limit takes effect immediately. Increasing a limit has a built-in 24-hour delay to give you time to reconsider. This tool is free and available to all registered accounts.

PKT98 offers a cooling-off period (24 hours to 6 weeks) and a self-exclusion option (minimum 6 months). Both are available in your account settings under Responsible Gaming. They activate immediately and cannot be reversed during the chosen period. If you need help activating these tools, email [email protected]. Full details are on the Responsible Gaming page.

Contact PKT98 support at [email protected] immediately. The team can place a temporary freeze on your account while the situation is investigated. Change your password as soon as you regain access and do not reuse the same password on other platforms. Review your recent login history in account settings for any unfamiliar activity.

No — PKT98 will never ask for your password by email, chat or any other channel. If you receive a message claiming to be from PKT98 that asks for your password or payment details, it is a phishing attempt. Do not respond, do not click any links and report it to [email protected] so the team is aware.